Pussy918 Privacy Policy – Personal Data Protection for Malaysian Players

Introduction & Scope of Privacy Policy

Pussy918 is an online entertainment platform serving the needs of Malaysian players. As a responsible platform operator, we recognise that your trust in us depends not only on the quality of the games we offer, but also on how we handle the personal information you entrust to us.

This Privacy Policy covers all services provided by pussy918, including but not limited to slots, baccarat, poker, table games, progressive jackpots, e-sports, and badminton. It also applies to all your interactions with our platform via website, mobile app, live chat, email, and any other communication channels we provide.

Types of Personal Data We Collect

Pussy918 collects various types of personal information depending on how you interact with our platform. Below are the categories of data we collect:

In addition to information you provide directly, pussy918 also collects data automatically when you use our platform, including server log information, cookie data, and usage analytics that help us improve our service quality.

How We Use Your Personal Data

The data we collect is used solely for legitimate purposes directly related to pussy918's operations. The purposes are as follows:

• Account Management: Creating and managing your member account, processing registrations, and verifying identity in accordance with KYC requirements;
• Transaction Processing: Processing MYR deposits via your preferred Malaysian payment method and managing your winnings withdrawals;
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, collusion, and any illegal conduct that may harm the platform or other players;
• Customer Service: Provide technical support and customer service in Bahasa Malaysia, resolve complaints, and respond to your enquiries;
• Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate assistance when needed;
• Legal Compliance: Comply with legal and regulatory obligations applicable in Malaysia, including PDPA 2010;
• Service Improvement: Analyse usage patterns to improve platform functionality, introduce new games suited to Malaysian players' preferences, and enhance the overall user experience;
• Marketing Communications: Send information about promotions, bonuses, and the latest offers — only to players who have given their consent.

Data Sharing With Third Parties

Pussy918 does not sell, rent, or share your personal information with third parties for commercial or marketing purposes without your explicit consent. However, in certain circumstances, we may need to share your data with the following parties:

• Payment Service Providers: Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX processors require certain transaction information to securely process your deposits and withdrawals;
• Game Providers: Pragmatic Play, PG Soft, Habanero, Spadegaming, and other providers may receive gameplay data necessary for fair game operation and proper functionality;
• Legal Authority: Where required by law, court order, or investigation by a competent Malaysian government agency;
• Security Audit Services: Independent auditing bodies that verify the fairness of our games and the security of our platform;
• Technical Service Providers: Cloud infrastructure and security providers that support platform operations, subject to strict confidentiality agreements.

All third parties who receive your data from pussy918 are required to uphold data protection standards equivalent to or higher than our own, and are prohibited from using that data for any purpose beyond the agreed scope of sharing.

Data Security Measures

Pussy918 continuously invests in the latest cybersecurity infrastructure to ensure your personal data remains protected at all times. The security measures we have in place include:

• 256-bit SSL Encryption: All communications between your device and pussy918's servers are encrypted using industry-standard 256-bit TLS/SSL protocol;
• Strict Access Controls: Only authorised personnel with a legitimate operational need may access players' personal data, and all access is logged and audited;
• 24/7 Monitoring: Security monitoring systems operate around the clock to detect and respond to any security threats promptly;
• Regular Penetration Testing: pussy918 engages independent security experts to conduct regular penetration testing, identifying and addressing any system vulnerabilities;
• Two-Factor Authentication (2FA): Available to all member accounts as a highly recommended additional layer of security;
• Secure Data Backup: Data is securely backed up and encrypted across multiple data centres in different locations to ensure service continuity.

Cookies & Tracking Technologies

Pussy918 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform usability;
• Performance Cookies: Helps us understand how players interact with the platform, enabling us to identify and improve areas that need enhancement;
• Functional Cookies: Remembering your preferences such as language, display settings, and game choices for a more personalised experience;
• Analytics Cookies: Collects aggregated, non-identifiable information about usage patterns to help us improve our services.

You can manage or delete cookies at any time through your web browser settings. However, disabling certain cookies may affect the full functionality of the pussy918 platform.

Data Retention & Deletion

Pussy918 retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and for 7 years following account closure, in line with Malaysian financial record-keeping requirements;
• Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering;
• Communication Records: Support chat records and emails are retained for 2 years for quality control and dispute resolution purposes;
• Security Log Data: Access logs and security activity are retained for 1 year for security investigation purposes if required;
• Marketing Data: Retained until you withdraw your consent to receive marketing communications.

Once the retention period expires or you request data deletion, pussy918 will securely delete or anonymise your data within 30 business days, unless a legal obligation requires longer retention.

Your Rights Under PDPA 2010

As a Malaysian player using pussy918, you have the following rights under the Personal Data Protection Act 2010 (PDPA). Click on each right to learn more:

Children's Data Protection

Pussy918 takes a firm and uncompromising stance on the protection of minors. Our platform not permitted for individuals under the age of 21, and we do not intentionally collect personal data from minors.

Should we discover that we have inadvertently collected personal data from an individual under the age of 21, we will:

• Suspending the relevant account immediately;
• Delete all personal data of the individual within 7 working days;
• Return any remaining account balance to the original payment method within a reasonable timeframe;
• Report the incident to the relevant authorities where required.

If you become aware that a minor is using the pussy918 platform, please contact us immediately at support@pussy918.bet.

Amendments to the Privacy Policy

Pussy918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the technologies we use.

When we make significant amendments, we will:

• Updating the "Last Updated" date at the top of this document;
• Send notifications to registered members via email or in-platform notifications;
• Displaying a clear notice on the pussy918 homepage for a minimum of 30 days;
• Archiving previous versions of the Privacy Policy for reference.

Your continued use of the pussy918 platform after any amendments take effect will be deemed as your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account without penalty.

Contact Our Data Protection Officer

For any queries, concerns, or requests regarding your privacy and personal data protection at pussy918, please reach out to us through the following channels:

We encourage you to contact us directly if you have any concerns about how we handle your personal data. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.